"Qualitäts- und Umweltmanagement"

Product quality plays a significant role in maintaining a company's competitiveness. To guarantee this, quality management is indispensable, which nowadays also goes hand in hand with compliance with environmental criteria. Students learn the basics of quality management as well as suitable procedures and methods for evaluating these in the product development process. In this context, methods for the design of products and processes as well as statistical procedures in product realization are demonstrated using examples. Furthermore, an introduction to environmental management systems and strategies for increasing sustainability in the course of quality and innovation management is given. The aim of the lecture is to teach common quality-oriented management techniques with regard to sustainability and environmental aspects.

• Quality organizations
• Statistical procedures of QM in product realization
• Quality-oriented management concepts
• Company standards and norms
• Product and process design methods
• Environmental management
• Sustainability strategies
• Sustainable innovation management
• Product liability and risk management

Recommended reading:

• Brüggemann, Holger & Bremer, Peik: Grundlagen Qualitätsmanagement, Springer Vieweg 2020
• Förtsch, Gabi & Meinholz, Heinz: Handbuch Betriebliches Umweltmanagement, Springer Spektrum 2014